The gal at the desk was very nice and really felt bad that we had this experience. We decided to cancel the second night, since we didn't want to sit in the RV for the remainder of our trip. We called the hotel to verify, and were told that it depended on whether security wanted to provide a ride or not. Second day, however, we were told that security did not provide rides. The day we arrived, we did get a ride to the casino as advertised. We, of course, believed what we were told and booked for two nights. We were assured that all we had to do was call the security desk and we would be picked up at our RV and then contact the security desk again for a ride back to our RV. We are handicapped and can't walk the distance from the park to the casino. We called the hotel before we booked and asked if there was a shuttle service from the RV park to the casino.
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